Question: Can You Just Walk Into An Apple Store And Get Help?

Does Apple Do walk in appointments?

The two Apple stores near me typically are very busy and fully booked with appointments.

So walk-ins may well find they cannot get service or may have to wait around for hours to catch a break in the line of those with appointments.

Best to make an appointment to ensure you get help when you show up..

How do I make an appointment at Apple Genius Bar 2020?

1. iOS device / Apple Support App and Genius Bar appointments (the easiest way)Open the Apple Support app (if you do not have it, launch the App Store and download and install it – or click here)Tap Get Support.Select your device. … Tap Bring in for Repair and find a location and date and time and then tap Reserve.More items…

How long is iPhone warranty?

Apple warrants the Apple-branded hardware product and Apple-branded accessories contained in the original packaging (“Apple Product”) against defects in materials and workmanship when used normally in accordance with Apple’s published guidelines for a period of TWO (2) YEARS from the date of original retail purchase by …

Can you just walk into an Apple store for a repair?

Depending on your location, you can try it, but they’re usually booked pretty solid at the Genius Bar, so you may have to wait for some time – better idea is to walk in with an appointment.

Can I go into an Apple store for help?

Make a Genius Bar reservation at your favorite Apple Store and get help from an Apple expert.

Is Apple tech support free?

How much complimentary support do I get? Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition comes with 2 years of complimentary support.

What is a genius at Apple?

As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and compassion.

Is it worth it to get AppleCare?

If, however, you tend to break your phone less often than every two years, AppleCare+ is almost definitely not worth it. If you take good care of your phone and only break it once in a blue moon, you’re basically paying for something that may not even happen, which is crazy.

Can I go into Apple without appointment?

You can go to the Genius Bar without an appointment, but you may have to wait much longer to get service. You may want to collar some sales person as soon as you walk in, and assertively explain your problem to that person. I do think that the best option is to make an appointment, however.

Do I need an appointment for Apple Store?

While it is not required, you take a chance with a walk in. Many times Apple stores are extremely busy places, and those with appointments will get preference over a walk in. You can look up the store you wish to go to at the Apple web site and book the appointment online.

How do Genius Bar appointments work?

As you might expect from Apple, there’s an art and science around how the company schedules its Genius appointments. “Each Genius, if they’re working on computers, they’re seeing an appointment every 15 minutes, and then they’re taking a mobile appointment—an iPhone or iPad problem—every 10 minutes.” says Epperson.

Will the Apple Store set up my new iPhone?

If you purchased your iPhone at an Apple Store, you can activate the phone with the assistance of an Apple Genius. If you bought your phone at a carrier store, one of the store’s employees should also be able to assist you. … Once that’s done, there are two ways to activate your iPhone: Wi-Fi or iTunes.

How do I make a Genius Bar?

On a Mac:Go to the Apple Genius Bar webpage in your browser.Click the link that says Make a Genius Bar reservation.Select your state in the drop down menu and then choose a store.Make sure Genius Bar is selected and click Next.On the next screen, click the link for Make a Genius bar reservation.More items…•

Is the Genius Bar free?

They offer personal support when customers have problems or questions relating to their Apple products. Most services carried out at the Genius Bar are free. Non-warranty service (which is paid for by the customer when repairs are complete) is also routinely performed.

How do I get Apple support chat?

How to Contact Apple Online Live Chat Support TeamVisit Apple’s web site: https://www.apple.com.Click Support.Click Contact Support (top menu bar).Click Talk to us. … Now choose a product or service. … Now you will be asked a more specific issue that you are having. … After this, choose how you like to get help.More items…•